“The evaluation carried out by Mantell Gwynedd has enabled us to provide evidence as to the social value and impact the Change Step project has on veterans, their families and the communities they live in. From a quality perspective it has also reassured us that the work we do has an impact not only from a financial perspective but also that it breeds confidence in our service provision and those who commission our service. As a third sector organisation, which is reliant on grant funding, this level of evaluation is essential for ongoing sustainability and developing new services. The customer care aspect demonstrated by Mantell Gwynedd was second to none and their grasp of our project from the outset was very impressive”
Geraint Jones, Director of Partnerships and Development for CAIS Cyf.